In a previous post, we talked about the crucial nature of emotional intelligence growth in our leadership development plans. In that post, I shared that I was going to share three emotional intelligence competencies that were under pressure especially in our Covid-19 reality. The first competency we talked about was flexibility. In this post we will talk about the second competency under pressure; our ability to have a healthy level of problem-solving capacity.
Problem Solving, as defined by The EQ Edge is “the ability to find solutions to problems in situations where emotions are involved, and to understand how emotions impact decision making. Problem solving is associated with being conscientious, disciplined, methodical, and systematic in persevering and approaching problems. This skill is also linked to a desire to do one’s best and to confront problems rather than avoid them”.
Now more than ever with social distancing being our reality, businesses and life as we knew it are either on hold or temporarily shut down. Emotions in all of us are at an increased level. The ability to recognize these emotions and still have the capacity to solve problems while keeping our cool is a crucial skill to manage or grow during this time.
I find it helpful in order to self-assess how we are doing with the problem-solving competency, to consider what “poor” and “over” functioning problem solving might look like. “Poor” problem solving capacity might look like the inability to make decisions when upset, excessive worry, avoidance, feeling overwhelmed or stuck when needing to make a decision when emotions are involved. An “over” functioning problem solver in an emotional intelligence context might hardly ever/never feel worry or anxiety but perhaps over-focus on possible solutions. They might appear cold in the solving of problems where emotions are involved and therefore lose some important connection and trust with those involved.
Where do you think you currently are on a scale of your problem-solving capacity? Are you at a healthy level? Is this any area that you would like to see some growth? If so, you are not alone. In Summit’s virtual leadership development training workshop called Emotional Intelligence Under Pressure, we talk about problem solving as well as all 15 components of Emotional Intelligence and strategies for leaders to manage and grow the areas of Emotional Intelligence that they need to grow. If problem-solving is an area you or your team would like to grow in, consider a free estimate to this workshop by connecting with us at firstname.lastname@example.org. In our next post we will talk about how crucial interpersonal relationships are for our leadership development.