Ingredients for High Performing Teams: #2, Dependability

Dependability matters in team performance – no surprise there. We often think of people’s dependability, though, as an inherent trait…so the important question is this: can we foster dependability in our team members? If so, how? We’ve all been there – stuck in a team...

Psychological Safety: Another Reason Why Trust Matters

Google calls it Psychological Safety. Patrick Lencioni just calls it Trust. Really, they’re two sides of the same coin, but the point is – trust matters. In my previous post, I reviewed some research conducted by Google that identified psychological safety as the most...